Understanding Our Policies

Get all the details you need about our credit card policy and refund policies for pavilion rentals and attractions.

Lakemont Park's Credit Card Policy

Customers at Lakemont Park are welcome to pay with credit cards, although a 3.99% fee applies for credit card transactions. Please note that credit card fees are non-refundable. In the event of an unintended charge, both the fee and the erroneous charge will be fully refunded.

Refund Policies

Pavilion Rental Policy

All pavilion rentals are considered tentative until the deposit is received. The deposit must be paid within seven (7) days of receiving the contract. Deposits are refundable up to 21 days before the rental date. If the full payment is made, it will be refundable minus a $50 deposit and credit card fees if canceled 14 days before the rental date. No refunds will be issued for cancellations made less than 14 days before the rental date. If the booking is made less than 21 days before the rental date, the full rental amount is due within 24 hours of booking.

Inclement Weather Policy

In the event of inclement weather, we have established a clear policy to address closures and rescheduling options. If the park is closed prior to opening for the day due to adverse weather conditions, you will have the option to reschedule your rental or receive a full refund, minus any credit card fees. Should the park close early due to weather after opening, you may reschedule your rental or receive a 50% refund. Please note that if the park remains open during inclement weather and you choose to vacate your rental, no refunds will be issued. We appreciate your understanding and cooperation in these situations.

Golf Tickets and Batting Tokens

Please note that we do not offer refunds for any leftover Golf tickets or Batting tokens. These tickets and tokens are non-refundable. We encourage you to plan your activities accordingly to make the most of your visit. If you have any questions or concerns about our refund policy, please do not hesitate to contact our customer service team for further assistance.

Lakemont Park

700 Park Ave, Altoona, PA 16602
(814) 949-7275
frontoffice@lakemontparkfun.com